Training Academy
Practical video lessons, application and assessment.
- The Heart of the Stay
- Not Just a Head in a Bed
- Don't Pass the Problem
- The Pride Behind the Shine
- Every Room, Every Rate, Every Date
- The Heroes Behind the Walls
HASS HOSPITALITY ACADEMY · PRACTICAL HOSPITALITY TRAINING
Restoring the Heart of Hospitality Make it unforgettable.
Training • Marketing • Management • Operations • Leadership
Practical hospitality training. Confident teams. Exceptional guest experiences.
Every Room, Every Rate, Every Date
ONE STANDARD. EVERY DISCIPLINE.
Choose your academy.
Choose the discipline your team needs next.
Marketing Academy
Creative video campaigns for any business or brand.
- Website creation
- Corporate identity
- Menu design
- Print & signage
- Photography & video
- Custom promotional video campaigns
- Social media management
- Food photography
- SEO & local SEO
- OTA listing optimization
- Digital advertising
- Delivery-app optimization
- Email marketing & CRM
- Reputation management
- Influencer partnerships
- PR & launch campaigns
- Marketing strategy & audits
- Events & wedding marketing
- Analytics & reporting
Management Academy
Operational excellence and strategic leadership.
- Property management
- Turnarounds & launches
- Performance & delivery
Sales & Revenue Academy
Prospect, price, position and grow market share.
- Prospecting & sales
- Revenue intelligence
- Market-share growth
People & Culture Academy
Recruit, inspire, mediate and grow strong teams.
- Recruitment & onboarding
- Engagement & belonging
- Leadership development
Neutral mediation and liaison between hotels and employees, and between hotels and suppliers or vendors.
Enter People & Culture Academy
Innovation Academy
AI, automation and the future of hospitality.
- AI & digital learning
- Automation with purpose
- Transformation, thoughtfully
Discover a discipline. Elevate the whole performance.
TRAINING ACADEMY
Watch. Learn. Carry it forward.
Practical video lessons for every hotel department, with guides your team can apply the same day and a short assessment to check understanding.
FEATURED · REVENUE MANAGEMENT
Every Room, Every Rate, Every Date
Revenue management, taught through a cinematic lesson.
- WATCHVideo lessons
- LEARNPractical skills
- ASSESSYour understanding
01
Watch
Video lessons that show the standard in a real hotel setting.
02
Learn
Practical guides your team can apply the same day — Hear it. Live it. Lead it.
03
Assess
On-site knowledge checks. Your score appears here; it is not sent or saved.
HASS SERVICES
Our Services
End-to-end solutions that elevate performance, resolve challenges and create lasting value.
CONSULTING & ADVISORY
Lead the hotel. Elevate the performance.
Hotel leadership. Operational excellence. Profitability. Strategic management — under direct CEO guidance, with the people who serve guests at the centre of every decision.
- Property management — seasoned leadership, consistency, accountability and measurable performance.
- Turnarounds & launches — task force leadership, operational turnarounds, pre-openings and hotel launches.
- Performance & delivery — brand conversions, capital projects, PIPs and operational improvement.
Every department matters. Every team member contributes. We succeed together.
Explore Management ↗PEOPLE & CULTURE · MEDIATION & LIAISON
Conflict Resolution
Neutral mediation and liaison to resolve disputes between hotels and their employees, and between hotels and their suppliers or vendors.
- Workplace dispute mediation
- Supplier / vendor dispute resolution
- Neutral liaison and communication
- Fair, confidential agreements
A distinguished alliance
Partner with HASS
Be seen by hospitality leaders worldwide. We'll design your ad for you.
A reserved place for a distinguished partner — designed by HASS, in your voice, and seen beside hospitality’s next generation.
Reserve a placement